Dispatchers, Except Police, Fire, and Ambulance

Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

76 alternate job titles:

Aircraft Dispatcher Airplane Dispatch Clerk Auto Service Dispatcher (Automotive Service Dispatcher) Automobile Rental Dispatcher Bus and Trolley Dispatcher Bus Dispatcher Bus Starter Cab Starter Cab Station Attendant Car Dispatcher Car Distributor Car Starter Car Supplier Car Tracer Charter Coordinator City Dispatcher Crew Dispatcher Delivery Dispatcher Dinkey Dispatcher Dispatch Clerk Dispatch Coordinator Dispatcher (Dispatch) Drop Board Man Drop Board Worker Engine Dispatcher Freight Dispatcher Garbage Truck Dispatcher Gas Dispatcher Gas Load Dispatcher Intermodal Dispatcher Logistics Dispatcher Maintenance Dispatcher Maintenance Scheduler Maintenance Services Dispatcher Mine Car Dispatcher Mine Dispatcher Motor Vehicle Dispatcher Night Dispatcher Oil Dispatcher Oil Well Services Dispatcher Paratransit Dispatcher Pullman Car Clerk Radio Dispatcher Radioactive Waste Disposal Dispatcher Relay Dispatcher Repair Service Dispatcher Routing Clerk School Bus Dispatcher Security Dispatcher Security Guards Dispatcher Service Clerk Service Dispatcher Ship Pilot Dispatcher Signal Operator Signal Timer Street Department Dispatcher Streetcar Dispatcher Streetcar Starter System Dispatcher Taxi Dispatcher Taxicab Coordinator Taxicab Dispatcher Taxicab Starter Tow Truck Dispatcher Traffic Dispatcher Train Dispatcher Train Starter Transportation Dispatcher Transportation Management Coordinator Trouble Dispatcher Truck Dispatcher Truck Rental Dispatcher Tugboat Dispatcher Water Service Dispatcher Work Dispatcher Work Order Sorting Clerk
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Salary Information

Dispatchers, Except Police, Fire, and Ambulance: $48,880 (median) per year.

Starting salary (10th percentile).
Required expreience: Varies by Company


Data source: U.S. Bureau of Labor Statistics

Daily Tasks & Responsibilities

Task Description Category
Schedule operational activities. General
Relay information between personnel. General
Respond to customer problems or complaints. General
Prepare employee work schedules. General
Prepare documentation for contracts, transactions, or regulatory compliance. General
Operate communications equipment or systems. General
Track goods or materials. General
Select resources needed to accomplish tasks. General
Provide information to coworkers. General
Distribute materials to employees or customers. General
Order materials, supplies, or equipment. General
Coordinate operational activities. Management
Maintain operational records. Maintenance
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    Technology Requirements

    Technology Description
    Microsoft Excel Spreadsheet software
    Microsoft Office software Office suite software
    Microsoft Outlook Electronic mail software
    Microsoft Word Word processing software
    Kronos Workforce Timekeeper Time accounting software
    Microsoft Dynamics Enterprise resource planning ERP software
    Microsoft PowerPoint Presentation software
    Microsoft Windows Operating system software
    SAP software Enterprise resource planning ERP software
    Air-Trak Cloudberry Mobile location based services software
    Bornemann Associates Flight Plan Aviation ground support software
    Command Alkon COMMANDconcrete Customer relationship management CRM software
    Computer aided design CAD software Computer aided design CAD software
    Computer aided dispatch software Helpdesk or call center software
    Computer aided dispatching auto routing software Expert system software
    Digital Gateway e-automate Customer relationship management CRM software
    Dr. Dispatch Mobile location based services software
    Email software Electronic mail software
    Geomechanical design analysis GDA software Map creation software
    Global positioning system GPS software Mobile location based services software
    Rail Traffic Track Warrant Control System Expert system software
    Resource management software Mobile location based services software
    Routing software Route navigation software
    Sabre travel agent software Aviation ground support software
    Scheduling software Calendar and scheduling software
    Situation resource tracking software Mobile location based services software
    TMW PowerSuite Enterprise resource planning ERP software
    Transportation management software Mobile location based services software
    Web browser software Internet browser software
    Word processing software Word processing software
    Microsoft Access Data base user interface and query software
    Database software Data base user interface and query software
    Locomotive distribution software Data base reporting software
    Tangier Sky Scheduler View Data base user interface and query software
    ESRI ArcIMS Geographic information system
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      Relevant Certifications

      Industry certifications that may be valuable for this career role:

      Certification Issuing Organization Practice Test
      Aircraft Dispatcher Federal Aviation Administration Not Available
      Emergency Number Professional National Emergency Number Association Not Available
      Professional Dispatching and Scheduling Community Transportation Association of America Not Available
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