Reservation and Transportation Ticket Agents and Travel Clerks

Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

72 alternate job titles:

Aircraft Agent Aircraft Cabin Agent Airline Agent Airline Reservation Agent Airline Reservationist Airline Station Agent Airline Ticket Agent Airport Agent Airport Sales Agent Auto Club Travel Counselor Automobile Club Information Clerk Automobile Travel Club Counselor Baggage Agent Baggage Clerk Boarding Agent Booking Agent Cabin Agent Cabin Service Agent Cabin Services Agent Call Center Reservation Agent Check In Agent Commercial Agent Customer Service Agent Departure Clerk Depot Agent Fleet Service Clerk Flight Agent Flight Service Agent Gate Agent General Passenger Agent Group Reservations Coordinator Group Rooms Coordinator Guest Service Agent Hotel Reservation Agent Hotel Reservationist Interchange Agent Passenger Agent Passenger Booking Clerk Passenger Rate Clerk Passenger Solicitor Railroad Passenger Agent Reservation Agent Reservation Clerk Reservation Sales Agent Reservationist Reservations Agent Reservations and Ticketing Agent Reservations Coordinator Reservations Sales Agent Road Advisor Road Consultant Space Control Agent Space Controller Station Agent Steamship Agent Ticket Agent Ticket Clerk Ticket Dispatcher Ticket Seller Ticketing Clerk Tour Coordinator Tour Counselor Tour Sales Representative Tourist Agent Tourist Information Assistant Train Clerk Train Reservation Clerk Transportation Agent Transportation Assistant Transportation Clerk Travel Advisor Travel Clerk
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Salary Information

Reservation and Transportation Ticket Agents and Travel Clerks: $41,460 (median) per year.

Starting salary (10th percentile).
Required expreience: Varies by Company


Data source: U.S. Bureau of Labor Statistics

Daily Tasks & Responsibilities

Task Description Category
Calculate costs of goods or services. General
Make travel, accommodations, or entertainment arrangements for others. General
Collect deposits, payments or fees. General
Explain regulations, policies, or procedures. General
Compile data or documentation. General
Assist disabled or incapacitated individuals. General
Handle luggage or other possessions for patrons. General
Provide transportation information to passengers or customers. General
Provide notifications to customers or patrons. General
Track goods or materials. General
Promote products, services, or programs. General
Assist individuals with paperwork. General
Obtain information about goods or services. General
Clean facilities or equipment. General
Maintain inventory records. Maintenance
Review customer information. Maintenance
Maintain security. Maintenance
Discuss goods or services information with customers or patrons. Communication
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    Technology Requirements

    Technology Description
    Microsoft Excel Spreadsheet software
    Microsoft Office software Office suite software
    Microsoft Outlook Electronic mail software
    Microsoft PowerPoint Presentation software
    Microsoft Word Word processing software
    Corel WordPerfect Office Suite Office suite software
    Delphi Technology Financial analysis software
    Email software Electronic mail software
    MICROS Systems MICROS 9700 HMS Point of sale POS software
    Property scheduling software Calendar and scheduling software
    Web browser software Internet browser software
    Microsoft Access Data base user interface and query software
    Amadeus Altea Reservation Data base user interface and query software
    Computer reservation system CRS software Data base user interface and query software
    Galileo 360 Fares Data base user interface and query software
    GuestServe Data base user interface and query software
    MICROS Systems OPERA Property Management System PMS Data base user interface and query software
    Property management system PMS software Data base user interface and query software
    Sabre Airline Solutions SabreSonic Ticket Data base user interface and query software
    Worldspan Go! Data base user interface and query software
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      Relevant Certifications

      Industry certifications that may be valuable for this career role:

      Certification Issuing Organization Practice Test
      Certified Tour Professional National Tour Association Not Available
      Certified Travel Associate The Travel Institute Not Available
      Global Travel Professional Global Business Travel Association Academy Not Available
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