Receptionists and Information Clerks

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

60 alternate job titles:

Appointment Clerk Appointment Scheduler Appointment Setter Automobile Club Information Clerk (Auto Club Info Clerk) Bilingual Receptionist Call Center Agent Call Center Operator Call Center Representative (Call Center Rep) Call Taker Clerk Specialist Clinic Receptionist Customer Care Representative (CCR) Dental Receptionist ER Clerk (Emergency Room Clerk) Front Desk Associate Front Desk Clerk Front Desk Officer Front Desk Receptionist Front Office Receptionist Greeter Guard Entrance Registrar Hospital Receptionist Hospitality Aide In File Operator Information Assistant (Info Assistant) Information Receptionist (Info Receptionist) Land Leasing Examiner Land Leasing Information Clerk (Land Leasing Info Clerk) Legal Receptionist Medical Office Receptionist Medical Receptionist Medical Scheduler Member Services Representative (Member Services Rep) Office Assistant Outpatient Clerk Pay Station Attendant People Greeter Policyholder Information Clerk (Policyholder Info Clerk) Quoter Receptionist Referral and Information Aide (Referral and Info Aide) Referral Coordinator Register Clerk Registrar Registration Clerk Research Clerk Salon Receptionist Schedule Announcer Scheduler Spa Receptionist Space Scheduler Telephone Answerer Telephone Appointment Clerk Telephone Clerk Telephone Information Clerk (Telephone Info Clerk) Telephone Operator Telephone Operator Receptionist Telephone Quotation Clerk Tourist Information Assistant (Tourist Info Assistant) Utility Clerk
Scroll for more
Salary Information

Receptionists and Information Clerks: $37,230 (median) per year.

Starting salary (10th percentile).
Required expreience: Varies by Company


Data source: U.S. Bureau of Labor Statistics

Daily Tasks & Responsibilities

Task Description Category
Schedule appointments. General
Answer telephones to direct calls or provide information. General
Collect deposits, payments or fees. General
Proofread documents, records, or other files to ensure accuracy. General
Operate computers or computerized equipment. General
Greet customers, patrons, or visitors. General
Respond to customer problems or complaints. General
File documents or records. General
Send information, materials or documentation. General
Record personnel information. General
Sort mail. General
Distribute incoming mail. General
Calculate costs of goods or services. General
Order materials, supplies, or equipment. General
Prepare business correspondence. General
Schedule operational activities. General
Provide notifications to customers or patrons. General
Clean facilities or equipment. General
Analyze operational or research data. Analysis
Discuss goods or services information with customers or patrons. Communication
Showing 1 to 10 of 0 entries

    Technology Requirements

    Technology Description
    Microsoft Excel Spreadsheet software
    Microsoft Office software Office suite software
    Microsoft Outlook Electronic mail software
    Microsoft Word Word processing software
    Google Docs Word processing software
    Intuit QuickBooks Accounting software
    Microsoft Dynamics Customer relationship management CRM software
    Microsoft PowerPoint Presentation software
    Microsoft Windows Operating system software
    3M Post-it App Word processing software
    Appointment scheduling software Calendar and scheduling software
    Billing software Accounting software
    Blackbaud The Raiser's Edge Customer relationship management CRM software
    Bookkeeping software Accounting software
    Corel WordPerfect Office Suite Office suite software
    Customer relationship management CRM software Customer relationship management CRM software
    Desktop publishing software Desktop publishing software
    Electronic calendar management software Calendar and scheduling software
    Electronic health record EHR software Medical software
    Email software Electronic mail software
    Filing system software Document management software
    GE Healthcare Centricity EMR Medical software
    HMS Time accounting software
    IBM Notes Electronic mail software
    Intrado SchoolMessenger Mobile messaging service software
    Kodak Dental Systems Kodak SOFTDENT Practice management software PMS Medical software
    McKesson Lytec Medical software
    Medical condition coding software Medical software
    Medical procedure coding software Medical software
    Microsoft Publisher Desktop publishing software
    Microsoft SharePoint Server Document management software
    Web browser software Internet browser software
    Alpha Software Alpha Five Data base user interface and query software
    Automated information system software Data base user interface and query software
    Claim processing system software Data base user interface and query software
    Data entry software Data base user interface and query software
    Database software Data base user interface and query software
    FileMaker Pro Data base user interface and query software
    Google Drive Cloud-based data access and sharing software
    IBM Check Processing Control System CPSC Data base user interface and query software
    St. Paul Travelers e-CARMA Data base user interface and query software
    Showing 1 to 10 of 0 entries

      Relevant Certifications

      Industry certifications that may be valuable for this career role:

      Certification Issuing Organization Practice Test
      Permit Technician International Code Council Not Available
      Showing 1 to 10 of 0 entries