Interviewers, Except Eligibility and Loan
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
54 alternate job titles:
Salary Information
Interviewers, Except Eligibility and Loan: $43,830 (median) per year.
Starting salary (10th percentile).
Required expreience: Varies by Company
Data source: U.S. Bureau of Labor Statistics
Daily Tasks & Responsibilities
| Task Description | Category |
|---|---|
| Interview employees, customers, or others to collect information. | General |
| Compile data or documentation. | General |
| Code data or other information. | General |
| Check data for recording errors. | General |
| Assist individuals with paperwork. | General |
| Verify accuracy of financial or transactional data. | General |
| Negotiate financial arrangements. | General |
| Resolve operational performance problems. | General |
| Explain regulations, policies, or procedures. | General |
| Answer telephones to direct calls or provide information. | General |
| Obtain personal or financial information about customers or applicants. | General |
| Collect deposits, payments or fees. | General |
| Prepare research or technical reports. | Analysis |
| Analyze operational or research data. | Analysis |
| Confer with coworkers to coordinate work activities. | Management |
| Supervise clerical or administrative personnel. | Management |
Technology Requirements
| Technology | Description |
|---|---|
| Zoom | Video conferencing software |
| MEDITECH software | Medical software |
| Microsoft Dynamics | Customer relationship management CRM software |
| Microsoft Excel | Spreadsheet software |
| Microsoft Office software | Office suite software |
| Microsoft Outlook | Electronic mail software |
| Microsoft PowerPoint | Presentation software |
| Microsoft Word | Word processing software |
| Oracle PeopleSoft | Enterprise resource planning ERP software |
| Creative Research Systems The Survey System | Project management software |
| Electronic health record EHR software | Medical software |
| FluidSurveys | Project management software |
| Jenzabar EX | Enterprise resource planning ERP software |
| Medical condition coding software | Medical software |
| Medical procedure coding software | Medical software |
| Nebu Dub InterViewer | Project management software |
| Qualtrics Insight | Project management software |
| RIVS automated interview software | Human resources software |
| SAP Business Objects | Enterprise resource planning ERP software |
| SaaS SurveyMonkey | Project management software |
| Statistical software | Analytical or scientific software |
| Web browser software | Internet browser software |
| FileMaker Pro | Data base user interface and query software |
| Student information systems SIS software | Data base user interface and query software |