Eligibility Interviewers, Government Programs

Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

68 alternate job titles:

Authorization Specialist Benefits Program Tech (Benefits Program Technician) Business and Employment Specialist Business Employment Specialist Case Coordinator Case Manager Case Technician (Case Tech) Cash Application Clerk Client Services Rep (Client Services Representative) Contact Agent Contact Officer Contact Rep (Contact Representative) Disability Coordinator Disability Specialist Eligibility and Occupancy Interviewer Eligibility Assistant Eligibility Clerk Eligibility Examiner Eligibility Services Representative (Eligibility Services Rep) Eligibility Specialist Eligibility Technician Eligibility Worker Employment Adjudicator Employment and Claims Aide Employment Specialist Enrollment Agent Enrollment Coordinator Enrollment Counselor Enrollment Provider Enrollment Services Specialist Enrollment Specialist Family Independence Case Manager Grants Administrator Grants Manager Grants Officer Housing Counselor Housing Specialist Intake Clerk Intake Specialist Interviewer Job Services Consultant Medicaid Eligibility Advisor Patient Resources and Reimbursement Agent Patient Services Assistant Placement Secretary Prior Authorization Specialist Program Eligibility Specialist Program Specialist Provider Enrollment Specialist Public Housing Interviewer Rehabilitation Clerk (Rehab Clerk) Rehabilitation Inspector (Rehab Inspector) Social Case Worker Social Security Benefits Interviewer Social Welfare Examiner (SWEX) Tenant Selector Transition Specialist Unemployment Benefits Claims Taker Unemployment Examiner Unemployment Inspector Veterans Employment Rep (Veterans Employment Representative) Welfare Eligibility Interviewer Welfare Eligibility Worker Welfare Interviewer Workforce Advisor Workforce Development Specialist Workforce Professional Workforce Services Representative (WSR)
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Salary Information

Eligibility Interviewers, Government Programs: $51,500 (median) per year.

Starting salary (10th percentile).
Required expreience: Varies by Company


Data source: U.S. Bureau of Labor Statistics

Daily Tasks & Responsibilities

Task Description Category
Explain regulations, policies, or procedures. General
Interview employees, customers, or others to collect information. General
Refer customers to appropriate personnel. General
Compile data or documentation. General
Obtain personal or financial information about customers or applicants. General
Record information about legal matters. General
Schedule appointments. General
Prepare documentation for contracts, transactions, or regulatory compliance. General
Administer personnel recruitment or hiring activities. General
Provide information to coworkers. General
Calculate financial data. General
Assist individuals with paperwork. General
Investigate personal characteristics or activities of individuals. General
Monitor financial information. Maintenance
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    Technology Requirements

    Technology Description
    Microsoft Excel Spreadsheet software
    Microsoft Office software Office suite software
    Microsoft Outlook Electronic mail software
    Microsoft PowerPoint Presentation software
    Microsoft Word Word processing software
    Microsoft Dynamics Enterprise resource planning ERP software
    Zoom Video conferencing software
    Adobe Acrobat Reader Document management software
    Client assessment software Analytical or scientific software
    Email software Electronic mail software
    GE Healthcare Centricity EMR Medical software
    Google Meet Video conferencing software
    Medicaid management information system MMIS Medical software
    Resource and patient management system RPMS scheduling software Calendar and scheduling software
    Web browser software Internet browser software
    Microsoft Access Data base user interface and query software
    Corel WinZip Data compression software
    Resource and patient management system RPMS patient registration software Data base reporting software
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      Relevant Certifications

      Industry certifications that may be valuable for this career role:

      Certification Issuing Organization Practice Test
      Certified Specialist of Occupancy - Housing Choice Voucher National Association of Housing and Redevelopment Officials Not Available
      Fair Housing Compliance National Affordable Housing Management Association Not Available
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