First-Line Supervisors of Office and Administrative Support Workers

Directly supervise and coordinate the activities of clerical and administrative support workers.

192 alternate job titles:

Accounting Administrator Accounting Clerks Supervisor Accounting Director Accounting Manager Accounting Supervisor Accounts Payable Manager Accounts Payable Supervisor Accounts Receivable Manager Accounts Receivable Supervisor Adjustment Supervisor Administrative Coordinator Administrative Officer Administrative Supervisor Admissions Supervisor Admitting Officer Advertising Dispatch Clerks Supervisor Agency Appointments Supervisor Airline Ticket Sales and Reservations Supervisor Animal Hospital Office Supervisor Assembly Stock Supervisor Audit Clerks Supervisor Auto Club Safety Program Coordinator Automobile Club Safety Program Coordinator Automotive Service Advisor Baggage Agent Supervisor Banking Supervisor Billing Administrator Billing Department Supervisor Billing Supervisor Booking Supervisor Bookkeepers Supervisor Bookkeeping Clerks Supervisor Boxing and Pressing Supervisor Branch Office Administrator (Branch Office Admin) Business Manager Business Office Manager Call Center Director Call Center Manager Call Center Supervisor Cargo Supervisor Cashiers Supervisor Central Office Operator Supervisor Central Office Telephone Operators Supervisor Central Supply Manager Central Supply Supervisor Central Supply Technician Supervisor Claims Adjuster Supervisor Claims Supervisor Classified Advertising Supervisor Clerical Supervisor Clerk Supervisor Client Success Manager Coding Clerks Supervisor Coin Machine Collector Supervisor Collection Supervisor Collections Manager Communication Center Coordinator Complaint Evaluation Supervisor Computer Operations Supervisor Contact and Service Clerks Supervisor Correspondence Section Supervisor Cost and Sales Record Supervisor Cost Control Supervisor Credit and Loan Collections Supervisor Customer Care Manager Customer Complaint Service Supervisor Customer Experience Manager Customer Manager Customer Records Division Supervisor Customer Service Administrator Customer Service Director Customer Service Manager Customer Service Representative Supervisor Customer Service Supervisor Customer Services Supervisor Customer Success Manager Data Control Clerk Supervisor Data Entry Supervisor Data Processing Supervisor Delivery Department Supervisor Dispatch Manager Documentation Supervisor Facilities Manager Field Service Manager Files Supervisor Film Vault Supervisor Financial Aid Director Flight Reservations Manager Floor Space Allocator Food Checkers and Cashiers Supervisor Force Adjustment Supervisor Front End Manager Front Office Manager Front Office Supervisor Gate Services Supervisor Home Energy Consultant Supervisor Hospital Admissions Officer Inventory Administrator Inventory Control Manager Inventory Control Supervisor Inventory Specialist Manager Keypunch Operators Supervisor Lending Activities Supervisor Machine Records Units Supervisor Magazine Supervisor Mail Carriers Supervisor Mail Clerks Supervisor Mail Sorting Supervisor Mail Supervisor Mailing Manager Mailroom Supervisor Marking Room Supervisor Medical Billing Manager Medical Billing Supervisor Meter Readers Supervisor Money Room Supervisor Office Administrator (Office Admin) Office Coordinator Office Manager Office Services Supervisor Office Supervisor Operators School Manager Order Takers Supervisor Passenger Service Supervisor Pay Station Department Manager Payroll Administrator Payroll Manager Payroll Master Payroll Supervisor PBX Supervisor (Private Branch Exchange Supervisor) Personnel Clerks Supervisor Petroleum Inspector Supervisor Policy Change Clerks Supervisor Postal Supervisor Practice Manager Production Clerks Supervisor Production Control Supervisor Proof Machine Operator Supervisor Property Master Public Message Service Supervisor Purchasing and Claims Supervisor Rate Supervisor Real Estate Office Supervisor Records Supervisor Regulatory Administrator Route Supervisor Sack Department Supervisor Safety Deposit Supervisor Schedule Supervisor Script Supervisor Securities Vault Supervisor Services Manager Space Control Supervisor Staff Services Manager Statement Clerks Manager Statement Clerks Supervisor Steno Pool Supervisor Stock Control Supervisor Stock Room Manager Stock Supervisor Stockroom Supervisor Support Manager Survey Workers Supervisor Switchboard Operator Supervisor Tabulating Supervisor Tariff Supervisor Telecommunicator Supervisor Telegraphic Typewriter Operators Supervisor Telephone Clerks Supervisor Telephone Information Supervisor Telephone Operators Supervisor Telephone Order Supervisor Telephone Solicitor Supervisor Teller Supervisor Tellers Supervisor Ticket Sales Supervisor Timekeeping Supervisor Toll Collector Supervisor Tool Crib Manager Tool Crib Supervisor Transcribing Operators Supervisor Travel Information Center Supervisor Trust Accounts Supervisor Typing Pool Supervisor Typists Supervisor Underwriting Clerks Supervisor Want Ad Supervisor Ward Service Supervisor Warranty Administrator Warranty Manager Weigh Boss Word Processing Supervisor
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Salary Information

First-Line Supervisors of Office and Administrative Support Workers: $66,140 (median) per year.

Starting salary (10th percentile).
Required expreience: Varies by Company


Data source: U.S. Bureau of Labor Statistics

Daily Tasks & Responsibilities

Task Description Category
Explain regulations, policies, or procedures. General
Respond to customer problems or complaints. General
Train personnel. General
Examine documents to verify adherence to requirements. General
Administer personnel recruitment or hiring activities. General
Prepare employee work schedules. General
Record personnel information. General
Calculate financial data. General
Compile data or documentation. General
Provide information to coworkers. General
Perform administrative or clerical tasks. General
Report maintenance or equipment problems to appropriate personnel. General
Supervise clerical or administrative personnel. Management
Coordinate operational activities. Management
Confer with coworkers to coordinate work activities. Management
Develop organizational policies or programs. Development
Plan facility layouts or designs. Development
Maintain inventory records. Maintenance
Monitor inventories of products or materials. Maintenance
Maintain current knowledge related to work activities. Maintenance
Prepare research or technical reports. Analysis
Analyze financial information. Analysis
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    Technology Requirements

    Technology Description
    Microsoft Excel Spreadsheet software
    Microsoft Office software Office suite software
    Microsoft Outlook Electronic mail software
    Microsoft PowerPoint Presentation software
    Adobe Acrobat Document management software
    Apple macOS Operating system software
    Facebook Web page creation and editing software
    Google Docs Word processing software
    Henry Schein Dentrix Medical software
    IBM SPSS Statistics Analytical or scientific software
    Intuit QuickBooks Accounting software
    MEDITECH software Medical software
    Microsoft Dynamics Enterprise resource planning ERP software
    Microsoft Project Project management software
    Microsoft SharePoint Document management software
    Microsoft Teams Project management software
    Microsoft Visio Process mapping and design software
    Microsoft Windows Operating system software
    Microsoft Word Word processing software
    Mozilla Firefox Internet browser software
    Oracle PeopleSoft Enterprise resource planning ERP software
    SAP software Enterprise resource planning ERP software
    Salesforce software Customer relationship management CRM software
    ADP Workforce Now Human resources software
    Blackbaud The Raiser's Edge Customer relationship management CRM software
    Bookkeeping software Accounting software
    Citrix cloud computing software Access software
    Contract management software Project management software
    Delphi Technology Financial analysis software
    Document management system software Document management software
    Evernote Word processing software
    Fund accounting software Accounting software
    GroupMe Instant messaging software
    HCSS HeavyBid Project management software
    HCSS HeavyJob Project management software
    Handheld computer device software Operating system software
    Healthcare common procedure coding system HCPCS Medical software
    Human resource management software HRMS Human resources software
    IBM Domino Communications server software
    IBM Notes Electronic mail software
    JamBoard Graphics or photo imaging software
    LexisNexis Information retrieval or search software
    LogMeIn GoToMeeting Video conferencing software
    Loom Video creation and editing software
    Medical condition coding software Medical software
    Medical procedure coding software Medical software
    Microsoft Dynamics GP Enterprise resource planning ERP software
    Microsoft Exchange Electronic mail software
    Microsoft Internet Explorer Internet browser software
    Microsoft Publisher Desktop publishing software
    Minitab Analytical or scientific software
    Nearpod Multi-media educational software
    NetSuite ERP Enterprise resource planning ERP software
    NortonLifeLock cybersecurity software Transaction security and virus protection software
    Oracle E-Business Suite Financials Financial analysis software
    Oracle Eloqua Customer relationship management CRM software
    Oracle Fusion Applications Enterprise resource planning ERP software
    Oracle Hyperion Enterprise resource planning ERP software
    Oracle JD Edwards EnterpriseOne Enterprise resource planning ERP software
    Oracle PeopleSoft Financials Enterprise resource planning ERP software
    Oracle Taleo Human resources software
    Padlet Computer based training software
    Payroll software Time accounting software
    Project management software Project management software
    Quicken Accounting software
    SAP Business Objects Enterprise resource planning ERP software
    Sage 50 Accounting Accounting software
    Screencastify Video creation and editing software
    SmugMug Flickr Graphics or photo imaging software
    Social media sites Web page creation and editing software
    Tax software Accounting software
    Web browser software Internet browser software
    Work scheduling software Calendar and scheduling software
    YouTube Video creation and editing software
    Microsoft Access Data base user interface and query software
    Oracle Database Data base user interface and query software
    Slack Cloud-based data access and sharing software
    Tableau Business intelligence and data analysis software
    Yardi software Data base user interface and query software
    Blackboard software Data base user interface and query software
    Data entry software Data base user interface and query software
    Database software Data base user interface and query software
    Dropbox Cloud-based data access and sharing software
    FileMaker Pro Data base user interface and query software
    Google Drive Cloud-based data access and sharing software
    IBM Cognos Impromptu Business intelligence and data analysis software
    MicroStrategy Business intelligence and data analysis software
    Qlik Tech QlikView Business intelligence and data analysis software
    SAP Crystal Reports Data base reporting software
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      Relevant Certifications

      Industry certifications that may be valuable for this career role:

      Certification Issuing Organization Practice Test
      Certified Associate in Project Management Project Management Institute Not Available
      Certified Linen Technician Association for Linen Management Not Available
      Certified Medical Office Manager Practice Management Institute Not Available
      Certified Professional Property Specialist National Property Management Association, Inc. Not Available
      Certified Service Manager ETA International Not Available
      HDI Support Center Director HDI Not Available
      Operations and Performance Management Professional American Society of Heating, Refrigerating and Air-Conditioning Engineers Not Available
      Resilience-Building Leadership Professional Resilience-Building Leader Program Not Available
      Safety Trained Supervisor Board of Certified Safety Professionals Not Available
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