First-Line Supervisors of Food Preparation and Serving Workers
Directly supervise and coordinate activities of workers engaged in preparing and serving food.
59 alternate job titles:
Salary Information
First-Line Supervisors of Food Preparation and Serving Workers: $42,010 (median) per year.
Starting salary (10th percentile).
Required expreience: Varies by Company
Data source: U.S. Bureau of Labor Statistics
Daily Tasks & Responsibilities
| Task Description | Category |
|---|---|
| Balance receipts. | General |
| Train food preparation or food service personnel. | General |
| Inspect facilities, equipment or supplies to ensure conformance to standards. | General |
| Estimate supplies, ingredients, or staff requirements for food preparation activities. | General |
| Perform human resources activities. | General |
| Assist customers with seating arrangements. | General |
| Process customer bills or payments. | General |
| Order materials, supplies, or equipment. | General |
| Schedule dining reservations. | General |
| Schedule equipment maintenance. | General |
| Clean food preparation areas, facilities, or equipment. | General |
| Cut cooked or raw foods. | General |
| Prepare foods for cooking or serving. | General |
| Record operational or production data. | General |
| Plan menu options. | General |
| Communicate with customers to resolve complaints or ensure satisfaction. | Communication |
| Present food or beverage information or menus to customers. | Communication |
| Maintain food, beverage, or equipment inventories. | Maintenance |
| Monitor food services operations to ensure procedures are followed. | Maintenance |
| Coordinate activities of food service staff. | Management |
| Manage food service operations or parts of operations. | Management |
| Coordinate timing of food production activities. | Management |
| Evaluate quality of materials or products. | Analysis |
Technology Requirements
| Technology | Description |
|---|---|
| Microsoft Dynamics | Enterprise resource planning ERP software |
| Microsoft Excel | Spreadsheet software |
| Microsoft Office software | Office suite software |
| Microsoft Outlook | Electronic mail software |
| Microsoft PowerPoint | Presentation software |
| Microsoft Project | Project management software |
| Microsoft Word | Word processing software |
| ADP Workforce Now | Human resources software |
| CBORD Group Menu Management System | Inventory management software |
| Compeat Restaurant Accounting Systems | Accounting software |
| Compris Advanced Manager's Workstation | Point of sale POS software |
| Compris software | Point of sale POS software |
| CostGuard | Accounting software |
| Delphi Technology | Financial analysis software |
| Evernote | Word processing software |
| IBM Domino | Communications server software |
| Intuit QuickBooks Point of Sale | Point of sale POS software |
| Inventory management software | Inventory management software |
| MICROS Systems HSI Profits Series | Point of sale POS software |
| Microsoft Publisher | Desktop publishing software |
| NCR Advanced Checkout Solution | Point of sale POS software |
| NCR NeighborhoodPOS | Point of sale POS software |
| Ordering and purchasing software | Procurement software |
| ParTech PixelPoint POS | Point of sale POS software |
| Point of sale POS software | Point of sale POS software |
| Quizlet | Computer based training software |
| Regnow Chrysanth Inventory Manager | Inventory management software |
| Restaurant Operations & Management Spreadsheet Library | Spreadsheet software |
| Sage 50 Accounting | Accounting software |
| SoftCafe ScheduleWriter | Human resources software |
| Spreadsheet software | Spreadsheet software |
| Staff scheduling software | Calendar and scheduling software |
| The General Store | Point of sale POS software |
| CBORD Foodservice Suite | Data base user interface and query software |
| CaterPro | Data base user interface and query software |
Relevant Certifications
Industry certifications that may be valuable for this career role:
| Certification | Issuing Organization | Practice Test |
|---|---|---|
| Certified Chef de Cuisine | American Culinary Federation, Inc. | Not Available |
| Certified Coffee Specialist | National Automatic Merchandising Association | Not Available |
| Certified Correctional Food Systems Manager | American Correctional Food Service Association | Not Available |
| Certified Culinary Administrator | American Culinary Federation, Inc. | Not Available |
| Certified Decorator | Retail Bakers of America | Not Available |
| Certified Executive Chef | American Culinary Federation, Inc. | Not Available |
| Certified Executive Pastry Chef | American Culinary Federation, Inc. | Not Available |
| Certified Food Executive | International Food Service Executives Association | Not Available |
| Certified Food Manager | International Food Service Executives Association | Not Available |
| Certified Foodservice Professional | North American Association of Food Equipment Manufacturers | Not Available |
| Certified Professional - Food Safety | National Environmental Health Association | Not Available |
| Certified Sous Chef | American Culinary Federation, Inc. | Not Available |
| Certified Working Pastry Chef | American Culinary Federation, Inc. | Not Available |
| Certified in Comprehensive Food Safety | National Environmental Health Association | Not Available |
| Level 1 Food Safety Awareness | Tyrogen | Available |
| ManageFirst Professional | National Restaurant Association Educational Foundation | Not Available |
| Mold Awareness Specialist | National Registry of Environmental Professionals | Not Available |
| NAMA Certified Executive | National Automatic Merchandising Association | Not Available |
| School Nutrition Specialist | School Nutrition Association | Not Available |
| ServSafe Allergens | National Restaurant Association Educational Foundation | Not Available |