Social and Community Service Managers

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

68 alternate job titles:

Adoption Services Manager Adult Daycare Coordinator Borough Coordinator Case Manager Case Services Manager Casework Department Director Casework Director Casework Services Director Child Welfare Director Child Welfare Services Director Children's Service Supervisor Clinical Services Director Club Manager Community Center Director Community Organization Director Community Outreach Coordinator Community Service Director Community Service Organization Director Community Services Director Contract Sheltered Workshop Supervisor Counseling Services Manager Family Service Center Director Family Services Coordinator Field Coordination Director Field Service Director Foster Care Case Manager Group Counseling Program Director Group Home Manager Group Work Program Director Home Service Director Membership Director Multi-Share Program Coordinator Neighborhood Service Center Director Non Profit Director Non-Profit Director Nonprofit Director Nonprofit Manager Offender Workforce Development Program Manager (OWDPM) Outreach Coordinator Parole Director Program Coordinator Program Manager Program Supervisor Psychiatric Social Worker Supervisor Public Welfare Director Rehabilitation Center Manager Scout Work Director Services Case Manager Sheltered Workshop Executive Director Social Service Agency Director Social Service Coordinator Social Service Director Social Services Director Social Services Manager Social Welfare Administrator Social Work Administrator Teenage Activities Director Teenage Program Director Transitional Care Director Veterans Affairs Director Vocational Rehabilitation Administrator Volunteer Services Director Volunteer Services Manager Volunteer Services Supervisor Welfare Administrator Welfare Director Welfare Manager Youth Program Director
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Salary Information

Social and Community Service Managers: $78,240 (median) per year.

Starting salary (10th percentile).
Required expreience: Varies by Company


Data source: U.S. Bureau of Labor Statistics

Daily Tasks & Responsibilities

Task Description Category
Establish interpersonal business relationships to facilitate work activities. General
Prepare financial documents, reports, or budgets. General
Direct administrative or support services. General
Promote products, services, or programs. General
Interview employees, customers, or others to collect information. General
Hire personnel. General
Recruit personnel. General
Prepare operational budgets. General
Advise others on legal or regulatory compliance matters. General
Resolve customer complaints or problems. General
Maintain operational records. Maintenance
Monitor performance of organizational members or partners. Maintenance
Supervise employees. Management
Coordinate special events or programs. Management
Manage human resources activities. Management
Develop operating strategies, plans, or procedures. Development
Develop organizational policies or programs. Development
Analyze market research data. Analysis
Analyze impact of legal or regulatory changes. Analysis
Conduct opinion surveys or needs assessments. Analysis
Evaluate training programs, instructors, or materials. Analysis
Represent the organization in external relations. Communication
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    Technology Requirements

    Technology Description
    Microsoft Excel Spreadsheet software
    Microsoft Office software Office suite software
    Microsoft Outlook Electronic mail software
    Microsoft PowerPoint Presentation software
    Microsoft Dynamics Enterprise resource planning ERP software
    Microsoft Project Project management software
    Microsoft Word Word processing software
    Blackbaud The Raiser's Edge Customer relationship management CRM software
    Corel QuattroPro Spreadsheet software
    Corel WordPerfect Office Suite Office suite software
    Financial accounting software Accounting software
    Healthcare common procedure coding system HCPCS Medical software
    IBM Lotus 1-2-3 Spreadsheet software
    Microsoft Publisher Desktop publishing software
    PointClickCare healthcare software Medical software
    Presentation software Presentation software
    Web browser software Internet browser software
    Microsoft Access Data base user interface and query software
    Client information databases Data base user interface and query software
    FileMaker Pro Data base user interface and query software
    Microsoft Visual FoxPro Object oriented data base management software
    Oracle Reports Data base reporting software
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      Relevant Certifications

      Industry certifications that may be valuable for this career role:

      Certification Issuing Organization Practice Test
      Certified Association Executive American Society of Association Executives Not Available
      Certified Chamber Executive The American Chamber of Commerce Executives Not Available
      Certified Clinical Supervisor International Certification & Reciprocity Consortium Not Available
      Certified Club Manager Club Managers Association of America Not Available
      Certified Contract Management Associate National Contract Management Association Not Available
      Certified Credit Union Board Member Credit Union National Association Not Available
      Certified Credit Union Facilitator Credit Union National Association Not Available
      Certified Credit Union Supervisory Committee Member Credit Union National Association Not Available
      Certified Economic Developer International Economic Development Council Not Available
      Certified Federal Contracts Manager National Contract Management Association Not Available
      Certified Manager of Community Associations Community Association Managers International Certification Board Not Available
      Certified Park and Recreation Professional National Recreation and Park Association Not Available
      Certified Performance Technologist International Society of Performance Improvement Not Available
      Certified Playground Safety Inspector National Recreation and Park Association Not Available
      Certified Professional Contracts Manager National Contract Management Association Not Available
      Certified Social Work Case Manager National Association of Social Workers Not Available
      Certified in Volunteer Administration Council for Certification in Volunteer Administration Not Available
      Managing Composting Programs Solid Waste Association of North America Not Available
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